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Client Services 2018-02-19T18:52:38+00:00

Client Services

For immediate assistance call the Bridge to Home office at (661) 254-4663 during office hours or 211 after business hours and on weekends.

Ana Zelaya
Ana ZelayaLead Housing Navigator
Ana joined the Bridge to Home team in January 2018. Ana comes with over 16 years of experience working in the non-profit sector at Child Care Resource Center. For 14 years, she held positions of leadership which included positions such as, Program Supervisor and Program Analyst/Trainer.  In her positions of leadership, she was responsible for the development of department policies and procedures as well as providing training and guidance to program staff.  She was an inter-agency liaison, working closely with Department of Public Social Services Child Care Coordinators, Eligibility Workers, and Gain Service Workers.

Ana Zelaya holds a Bachelor of Arts degree in Psychology with a concentration in Human Services, from Angosy University.

Deseree Black
Deseree BlackHousing Navigator
Deseree Black has a Bachelor’s degree in psychology and has worked with children and their families in a number of different settings. She has had experience working with direct child care facilities, Los Angeles Unified School District, regional centers, foster care, and counseling centers.

Deseree previously worked as a behavior interventionist providing direct support to individuals with disabilities and their families. Her goals there were to increase independence while helping to create a stronger family system. She also volunteers at a non-profit called Motivating the Teen Spirit which puts on workshops to help at-risk youth. The aim of the workshops is to promote self-esteem and help the youth reconnect with their families.

As a Housing Navigator at Bridge to Home, Deseree will coordinated outreach services and work to connect people experiencing homelessness within the system of services. Deseree is there to help people from crisis, through resources and housing stabilization

Abigail Reyes
Abigail ReyesFamily Navigator
Abigail Reyes has a Bachelor’s degree in Sociology and has worked with children and their families in a number of different settings. She has had experience working with direct child care facilities, Los Angeles Unified School District, and in various developmental therapy settings.

Abigail has previously worked as a behavior interventionist providing direct support to individuals with disabilities and their families. Her goals there were to increase independence while helping to create a stronger family system. She also has had experience advocating for Home Care providers as an intern in college. Her goals there were to increase member advocacy while helping to create a stronger community system. She also has volunteer experience at the Domestic Violence Center in Santa Clarita. The aim of the organization was to help women in crisis obtain safety and new homes for future independent stabilization.

As a Family Navigator at Bridge to Home, Abigail will work to connect families experiencing homelessness within the system of services. Abigail is there to help families from crisis, through resources and housing.

Iva Burse-Briggs
Iva Burse-BriggsCase Manager
Iva, a case manager at Bridge to Home, started her position with the organization in January, 2018. Before joining our team, Iva worked for Mental Health America (MHA) in the Military Resource Center, a program funded by the Veterans Administration serving  veterans and their families that are homeless or at imminent risk of becoming homeless.

During her tenure with MHA she was part of a pilot team in collaboration with People Assisting the Homeless (PATH) to assist the process of successfully issuing housing vouchers for veterans through the Department of Housing and Urban Development – Veterans Affairs Supportive Housing (HUD-VASH).

Iva holds an Associate Degree in marketing from the Fashion Institute of Design and Merchandising and a Bachelor’s of Science degree in Human Service from the University of Phoenix. Currently, she is a 2018 Masters Social Work candidate at the University of Southern concentrating in mental health.